Privacy Policy

1. Introduction

Infomatics AI Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software solutions, or interact with our hardware products provided through Infomatics Cloud.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when registering for our services or contacting us.
• Usage Data: Information about how you use our software and hardware solutions, including telemetry data, device information, and interaction patterns.
• Fleet Data: Vehicle information, driver behavior data, location data, and other operational metrics collected through our fleet management solutions.
• Technical Data: IP address, browser type, operating system, and other technical information collected automatically when you access our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our software and hardware solutions
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to enhance user experience
• Develop new products, services, and features
• Comply with legal obligations and protect our rights

4. Marketing Communications

With your consent, Infomatics AI Inc. may contact you for marketing purposes and to send promotional communications about our products, services, and updates. Marketing communications will be delivered via email only.

You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

5. Service Notifications

When using software and hardware solutions provided by Infomatics Cloud, you may receive operational notifications and alerts based on your configured preferences. These service-related notifications can be delivered through the following channels:

• Email: System alerts, reports, and important updates
• Text Messages (SMS): Time-sensitive alerts and notifications
• WhatsApp: Real-time notifications and alerts
• Mobile Applications: Push notifications through installed Infomatics applications

You can manage your notification preferences at any time through your account settings or by contacting our support team. Service-critical notifications required for the safe operation of fleet management systems may not be disabled.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to share your information

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: